Overview
Robotel designs and manufactures computer collaboration systems that
enable instructors, in computer-classrooms, and supervisors, in call
centers, to teach, train, coach and interact with their students and
agents in a simple efficient manner.
Our systems are used in the following main application areas:
- Language Labs
- Multimedia Classrooms
- Call Centers
Digital Language Lab Systems
Decades ago, the audiocassette
recorder was the cornerstone of almost every language lab system, but
today, this mechanical beast has been replaced by a computer program
– called a virtual recorder – that runs on a personal computer,
and enables students to listen and watch multimedia program materials
and record their own oral and written responses. Virtual Recorders are
functionally similar to audiocassette recorders, but without the fuss
and bother of tapes!
In virtual language
labs, the virtual recorder may be the only tool that students have available
to support self-study activities. In most physical language lab environments,
the language lab system includes a more comprehensive set of tools that
facilitate a broad range of language learning activities.
Robotel digital language
lab systems include the following products:
• Symposium
LL (Teacher-led language lab)
• Symposium
MM (Teacher-led multimedia lab)
• LogoLAB
(Self-study language lab)
• IntraLAB
LL (Teacher-led language lab)
• IntraLAB
MM (Teacher-led multimedia lab)
• Symposium
LIVE (Teacher-led Level 2 language lab)
• SCVR
(Basic self-study language lab)
Language
Lab Solutions (SCVR tab)
Multimedia Teaching/Training
Platforms
Robotel's flagship K/V/M + A (Keyboard/Video/Mouse + Audio) multimedia
switching platform is the SmartClass Plug & Play system, (SC2500).
This platform is used in multimedia classrooms, in language labs with
Symposium, and in call centers with SmartContact Center.
The older (but still viable) SC2000 system is functionally identical
to the SC2500, but uses coaxial cables rather than the SC2500's more
modern CAT-5 cabling.
Our collaboration system platforms comprise:
SC2500
– SmartClass / SmartCC Plug & Play (CAT-5)
SC2000
– SmartClass / SmartCC (coax)
Call Center Solutions
Robotel's flagship K/V/M + A (Keyboard/Video/Mouse + Audio) multimedia
switching platform is the SmartClass Plug & Play system, (SC2500).
This platform is used in multimedia classrooms, in language lab with
Symposium, and in call center training environments with SmartContact
Center.
The older (but still viable) SC2000 system is functionally identical
to the SC2500, but uses coaxial cables rather than the SC2500's more
modern CAT-5 cabling.
Our newest platform, the multi-supervisor SC3000 system is used exclusively
in call center environments - directly on the call center floor, where
several supervisors are able to interact with multiple teams of agents.
SC2500
– SmartContact Center Plug & Play (CAT-5)
SC3000
– SmartContact Center Call Coach (CAT-5)
USB X-Tender
Our unique and patented USB (Universal Serial Bus) extension technology,
which was initially developed for our collaboration platforms, is now
also available as a separate product for IT and A/V system integration
applications:
USB
X-Tender
