SmartClass / SmartContact Center

The SC2000 is a computer collaboration platform, which uses highly-reliable hardware-based distributed switching technology to support real-time sharing of information – including multimedia information – among computer workstations.

SC2000 provides a solid foundation for sharing computer screens, computer audio, computer keyboard/mouse control, camera video (for distance learning), telephone audio (for call centers). This system also supports an internal full-duplex audio intercom capability, and student/agent call buttons.

There are no system hardware or software components that need to be installed in user computer stations, so the system is compatible with virtually any hardware platform, any operating system, any software application, any telephone system and any network environment – and all audio/visual traffic is routed over a dedicated cabling infrastructure, so that there is absolutely no load to slow down your data network.

One of the keys to SC2000’s power and versatility is its modularity. The system can be expanded incrementally as installations grow in size, and the system can be configured to meet individual client needs through a wide range of system options and accessories.

The following publications are recommended for further reading:

SmartClass SC2000 Brochure

SC2000 Specification Sheets