Service & Support for your Language Laboratory System
We work with your school’s language teachers, IT staff, administrative personnel, and district personnel to:
- Identify expectations for your new language laboratory system
- Ensure smooth integration with existing school networks and computing systems
- Provide professional development for your teaching staff
- Guarantee a timely, cost-effective, and successful language lab project roll-out
Our services include:
- Project consultation
- Installation support
- Teacher training
- IT technical training
- Technical support
- System updates
- Free Consultation
While we have striven to make the SmartClass+ language laboratory system extremely easy-to-use, teachers will require some training in order to become confident language lab system users.
We provide a wide range of training options that can accommodate everyone’s schedule, learning style, and budget:
- On-site training
- Online training
- Web-based remote training in your language laboratory
- Web-based train-the-trainer sessions
- Webinars on selected topics
SmartClass+ is typically configured as a 100% software language lab solution that is integrated with a school’s existing networks, servers, and user devices.
Installing and configuring the SmartClass+ language laboratory system properly is a critical step to ensure proper operation.
Updates and Ongoing Support
You may have initially installed your SmartClass+ language laboratory system to operate with a Windows 7 environment – but your school may now be looking at upgrading to Windows 10, or adding a portable iPad cart, or even adopting a BYOD program with school-issued Chromebooks. We are continually updating SmartClass+ to address both the changing technological playing field and the evolution of teaching practices.
SmartClass+ TALK, introduced earlier this year, is a good example of a major system update. This new family of pronunciation exercises uses a cloud-based speech recognition engine – a form of artificial intelligence – to review and grade student speaking activities. SmartClass+ language laboratories continue to evolve!
SmartClass+ language labs support all teaching & learning environments, and we shall continue to provide you with updated language lab software releases to help you reap the benefits of the changing technological landscape in a timely fashion.