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SmartClass Customer Support

Whether you have questions, need technical support, or want to explore SmartClass solutions, our dedicated support team is ready to assist you.

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Fast & Reliable Support for Every Need

We understand that every teacher and institution has unique requirements. Our expert team is available to guide you through SmartClass features, troubleshoot issues, and provide personalized assistance.
CONTACT SUPPORT
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General Inquiries: Have questions about our products, features, or implementation? We’re happy to help.
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Technical Support: Facing an issue? Our team will assist you with troubleshooting and solutions.
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Product Training: Need guidance on using SmartClass? Schedule a demo or training session.
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Partnership & Collaboration: Interested in working with us? Let’s discuss potential opportunities.

We’re just a message away!

Fill out the form, and our team will get back to you as soon as possible. 

Company Address: Robotel Inc.
3185, rue Delaunay, Laval (Quebec) H7L 5A4, Canada

Phone: +1 (450) 680-1448 ext. 321

Email: service@robotel.ca

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Got questions? We’ve got answers!

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How do I get started with SmartClass?

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Contact us to schedule a support session, and we’ll guide you through the setup process.

What if I need technical support?

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We understand that every institution has different needs. Check out our Knowledge Base for frequently asked questions to help guide you or else reach out to us for assistance. 

Are there additional teaching resources?

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Teaching and student resources can be found on the Account Portal and also under Additional Resources. 

Where can I find the instructional videos?

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Our Instructional Videos for the Teaching Platform and the Language Lab can be found on our YouTube channel. 

What can I do as the administrator of the account?

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The Account Administrator creates teacher accounts, can aid in class and assignment management, and monitors usage. Find out how in this article. 

Still need assistance? We’re happy to help!

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Reach out to us today and let’s get your questions answered.
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